Welcome to the TEA Help Desk!

Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.

Browse through the Frequently Asked Questions or click Submit a Request to submit your question to TEA.

Please allow up to two business days (8am - 5pm, Monday - Friday) to receive a response.

Getting Help to Submit A Request

Select your topic to the right to browse through the Frequently Asked Questions. Use the Submit a Request button to submit your question to TEA.

Using Gateway Pass

Click on an article below for quick solutions to the most frequently asked questions.