Getting Started
Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.
Please allow up to two business days (8 a.m.-5 p.m., Monday - Friday) to receive a response.
Getting Started
Gateway Help, Learn the Basics, Get Started Guide
Select your topic to the right to browse through the Frequently Asked Questions. Use the Submit a Request button to submit your question to TEA.
The Basics
Learn to Use the Gateway
Using Gateway Pass - Gateway Help
Using Gateway Pass - Reporting an Issue
Getting Started FAQs/Articles - The Basics
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Getting Started FAQs/Articles - Learn to Use the Gateway
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Getting Started FAQs/Articles - Using Gateway Pass (Gateway Help)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Getting Started FAQs/Articles - Using Gateway Pass (Reporting an Issue)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.